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Manage underperformance confidently and fairly in this practical live workshop designed for managers and HR professionals. Learn a clear, step by step method to spot issues early, set firm expectations, deliver constructive feedback, and develop lasting improvement plans.
We cover essential topics including accurate documentation, legal and fairness considerations, coaching to rebuild skills, and recognizing when to escalate to formal performance procedures. Leave with ready to use practical tools: conversation scripts, improvement plan templates, and a bias reduction checklist to protect the organisation while supporting employee development.
Ideal for anyone responsible for team performance who needs to conduct tough conversations consistently and with confidence.
Manage underperformance confidently and fairly in this practical live workshop designed for managers and HR professionals. Learn a clear, step by step method to spot issues early, set firm expectations, deliver constructive feedback, and develop lasting improvement plans.
We cover essential topics including accurate documentation, legal and fairness considerations, coaching to rebuild skills, and recognizing when to escalate to formal performance procedures. Leave with ready to use practical tools: conversation scripts, improvement plan templates, and a bias reduction checklist to protect the organisation while supporting employee development.
Ideal for anyone responsible for team performance who needs to conduct tough conversations consistently and with confidence.